How we handle your information
This policy applies to www.yuqi-sh.com, operated by Shanghai Yuqi Intelligent Technology Co., Ltd. We process personal information only for clear, legitimate business purposes and only to the extent reasonably necessary.
Information we collect
- Enquiry details: when you use the contact form, this may include your name, telephone number, email address, enquiry topic and message.
- Basic visit data: to protect the website, understand usage and improve pages, the site may use necessary cookies, anonymous visit estimates and Google Analytics. Technical data may include device and browser information, pages visited, time and approximate region.
- Channels you choose: if you contact us by telephone, email, Enterprise WeChat or WeChat Official Account, the relevant service also processes information under its own terms.
Why and how we use it
We use information to respond to enquiries, understand project requirements, arrange follow-up communication, protect the website, analyse site usage and meet applicable legal obligations. We do not sell personal information or use enquiry details for unrelated purposes.
Retention
Enquiry information is kept only for the shortest period needed to respond, follow up a project requirement, handle a dispute or meet a legal obligation. When the purpose has been completed and there is no continuing need or legal basis, the information will be deleted or anonymised. The exact period depends on the communication, business record and applicable requirements.
Sharing and service providers
Only personnel who need the information and service providers subject to appropriate obligations may access it. Hosting, content delivery, business email, contact channels and analytics services may process limited data where necessary to provide their services. We do not disclose enquiry content for unrelated purposes.
First-party visit details
To understand page usage and investigate unusual traffic, our first-party counter records the server time of successful counting requests, the page path without query parameters, the referring domain without its path or query, the browser User-Agent, and an encrypted network-peer IP address. A client IP is recorded only when the proxy chain can be verified; otherwise it is marked unknown. These records are not a complete page-view log or proof of identity. User-Agent and referral information may be client-reported or spoofed.
Raw IP addresses are encrypted in storage and masked in the management list. Only the existing designated administrator can access details and explicitly reveal an address. This module does not collect cookies, tokens, passwords, form content or additional browser fingerprints, and does not send visit details to third parties. Existing aggregate statistics and Google Analytics remain covered by the relevant sections of this policy.
New details are visible in management queries for up to 30 days. The website schedules hourly deletion of expired records; scheduling delays may postpone physical deletion. At 100,000 records, new detail collection pauses. Existing aggregate history is neither deleted nor backfilled. Backups remain subject to the existing restricted backup and rotation process; this cleanup task does not automatically erase existing backups. Please use our contact page for requests concerning information in backups.
Cookies and analytics
The website may use cookies required for normal operation and analytics cookies that help us understand page visits. You can restrict or delete cookies in your browser, although some functions may then work differently.
Your choices and rights
You may ask to access, copy, correct, supplement or delete information about you, withdraw a previous consent, or request an explanation of our processing rules. Submit the request through our contact page. To protect information, we may need to verify the relationship between the requester and the relevant data subject.
Children
This website is intended primarily for business customers and professionals. We do not intentionally collect information from children under 14. If you believe that a child submitted information by mistake, please contact us.
Security and policy updates
We apply access controls, transport protection and organisational measures appropriate to the scale of the service. If our processing changes materially, we will update this page and provide an appropriate notice. Last updated: 11 October 2026.
Contact us
Personal information handler: Shanghai Yuqi Intelligent Technology Co., Ltd. For questions or requests about this policy, use the telephone number, email address or Enterprise WeChat listed on our contact page.